Tenbury Community Transport Trust provide a door to door car service for anyone in the Tenbury Wells area who does not have access to appropriate transport.
We run a non-profit-making car service in which volunteers use their own cars.
Clients must register and book car trips ideally at least two days in advance of the expected travel date.
Although we always do our very best to provide transport in urgent or last minute situations.
Our drivers will accompany people from their door into hospitals, doctors surgeries, shops etc, as and when required.
Carers or relatives are welcome to travel with the passenger at no extra charge.
Ours is a very personal, individual-based service that is door to door drop ‘and so much more!’
Service users are defined as those who cannot use public transport, or have no transport or access to transport in their area.
All users need to register with Tenbury Transport Trust. This includes a modest, annual registration charge.
A – No, provided you meet the requirements of the charity. Get in touch with our office for clarification – see Contact Us page.
A – Normally 48 hours minimum (two working days).
A – Within Tenbury Wells and the surrounding area, but longer journeys may be possible by negotiation.
A – Tenbury Transport Trust was formed as a charity in February 2014 and is dedicated to the provision of transport facilities in Tenbury Wells and its surrounding rural area for anyone who does not have access to adequate or appropriate transport.
A – Yes, provided you fit within the profile detailed in the question above.
A – Not normally, but we will consider special cases.
A – An escort, relative or carer may travel free, but we reserve the right to charge for occasions where extra mileage is involved.
A – All car drivers are volunteers and reimbursed at the rate of £0.45 per mile. Client’s fares are set approximately in line with this: as a charity we aim to break even. We expect clients to pay the driver at the end of a journey unless previously arranged with our administrator. A client is responsible for any car parking charges incurred.
A – Yes we can transport wheelchairs in appropriate vehicles. All of our minibuses have tail lifts so that a client may be transported whilst occupying a wheelchair. In both cases the office should be informed at the time of booking. A risk assessment and inspection of the wheelchair must take place before a journey can be confirmed.